Sanctum Saunas ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or request a consultation.
1. Information We Collect
- Contact details you provide (name, email, phone, address) via forms, surveys, or bookings.
- Project details you share about your property or design preferences.
- Usage data such as pages visited, device type, and referring source, collected via cookies and analytics.
2. How We Use Information
- To respond to inquiries and schedule consultations.
- To design, quote, and deliver our services.
- To send appointment confirmations, follow-ups, and occasional updates.
- To improve our website and marketing.
3. Sharing
We do not sell your personal information. We share data only with service providers that help us operate (scheduling, email, analytics, CRM) under confidentiality obligations, or where required by law.
4. Cookies
Our site uses cookies and similar technologies for functionality and analytics. You can disable cookies in your browser, though some features may not work as expected.
5. Data Retention
We retain information for as long as needed to provide our services and comply with legal, tax, and accounting obligations.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at sanctumsaunas@gmail.com.
7. Security
We use reasonable administrative and technical measures to protect your information. No method of transmission is 100% secure.
8. Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
9. Changes
We may update this Policy from time to time. The effective date above reflects the most recent revision.
10. Contact
Questions? Email sanctumsaunas@gmail.com.